We are a property management company built by property investors, borne out of the frustrations of dealing with agents who don't even own property.
We found that traditional agents lack the understanding and insight required to manage our properties effectively. We would often encounter situations where our instructions weren't followed, tenants were treated with disdain and maintenance issues dealt with poorly, ultimately resulting in a loss of income to us as investors.
We undertook to build a business that would address the 3 components we felt were lacking in traditional agencies, Simplicity, Honesty and Transparency.
Simplicity - We have removed the elements from the business that are not essential to providing great service to property owners. We don't waste money on expensive office space, we have streamlined all our processes by maximising use of technology and we follow our investors instructions. Because we understand what a property investor needs and how to achieve the best outcome, we simply get on with it.
Honesty - Nothing is more frustrating than when someone says one thing and then does another. We won't use your fees to advertise our agency with glossy, unnecessary and quite frankly outdated advertising. Honesty doesn't just mean full disclosure at all times, but it also involves not withholding critical information. This leads us to our last mandate of transparency.
Transparency - We have no hidden fees and no hidden agenda. We simply want to manage your property as efficiently as possible and treat your investment property as if it were our own. We will disclose everything to you in a timely and professional way.